How it works

(click here for full T&C’s, Health and Safety and FAQ’s)

Booking and Payment

A non-refundable booking deposit of £150.00 is required to secure your campervan. Balance is due 28days prior to hire. For bookings made less than 8 weeks prior to departure the full balance is payable at the time of booking.

Payments are available by BACS transfer, Cheque and Debit or Credit Card (via PayPal) please note PayPal transactions are subject to a charge.

Drivers

Be aged 25 – 75 Years of age.

Have a Full UK Drivers Licence for over 2 years.

Be able to provide two forms of identification.

Be fit and capable to drive.

Standard Hire

Our Standard Hire Rate includes the following:

One named driver aged 25 - 70 years who has held a full UK driving licence for at least 2 years.

Standard UK Vehicle Insurance

UK Breakdown Assistance via AA

Standard Equipment/Accessories

Unlimited Mileage

Free Parking of your vehicle from the time of hire – We provide one parking space for one car per rental. Parking shall be entirely at the hirer’s own risk and must be covered by the hirers own insurance.

Security Deposit

There is a refundable Security Deposit of £500. This is fully refundable on return of the vehicle to the agreed location, on the agreed date and time, in the same condition as it was let out to you, with the exterior & interior including all cooking appliances and Webber BBQ properly clean, and the tank full of fuel.

The security deposit can be paid by BACS transfer, Cheque and Debit or Credit Card (via PayPal) 14 days prior to collection; please note PayPal transactions are subject to a charge.

The Hirer is liable for any expenses or costs incurred through violation of traffic laws/regulations (i.e. speeding & parking fines and congestion charges etc.)

Insurance

VdubVentures provide fully comprehensive insurance for named driver(s). In some cases additional charges may be added for example:

  • Drivers aged between 23 and under 25 or between 71 and 75.
  • If you wish to add additional driver(s)
  • Non – UK licence holders.
  • Drivers that have penalty points on their driving licence
  • If you wish to travel to Europe (please note this includes travel to Ireland)
  • If your occupation is deemed to be high risk by our insurance provider.

We will do our best to keep additional costs to a minimum. All additional costs will be quoted at the time of booking. For travel outside of the UK, you must obtain written agreement from Vdubventures at the time of booking.

There is an insurance excess of £500, which the hirer will be liable for in the event of any damage to the vehicle or third party property. The hirer will also be liable for the full cost of repair or replacement of windscreen and any tyre damage.

You should be aware that the vehicle insurance does NOT cover your personal belongings. We recommend that you take out your own Travel insurance policy to cover for cancellation, personal liability, and personal belongings and breakdown cover.  

Your Collection/Return time

Collection and return of the vehicle will be at our premises at the times specified below. Any alternatives are arranged and agreed in writing prior to hire.

  • Weekly Hire: Friday Collection after 2:30pm ~ Return Friday before 10:00am
  • Monday Collection after 2:30pm ~ Return Monday before 10:00am
  • Weekend Hire: Collection Friday after 2:30pm ~ Return Monday before 10:00am
  • Events & Days out: Return 24 hours after Collection time by arrangement.

We aim to stagger our customer collections, and will organise your collection slot about a week before your hire commences. Please reach us at your allocated time, as it takes time to introduce you to your van, and show you all their facilities. Around one hour will be enough to complete the necessary documentation, demonstration/checking of the vehicle, inventory and transfer of your luggage.

We may have your van ready slightly sooner than planned, so If you are due to be early on your collection day, let us know. Equally, if it is likely that you will be later than your allocated collection slot, please be aware that we have a 5.30pm cut off point.

Finally, we don’t want to keep anyone waiting to start their holiday, due to other people arriving or returning late. If you are going to be late, please do keep us informed.

Cancellation

In the event of cancellation the following charges shall be incurred.

Up to 8 Weeks prior to departure: Full refund of money paid less the booking deposit.

8-4 Weeks prior to departure: Refund of 50% of the hire cost

4 weeks prior to departure: No refund will be available for cancellations made with less than four weeks until date of hire. This includes no-shows.

We recommend you to purchase your own travel insurance to cover holiday cancellation.

Miscellaneous Important notices

Sorry, No Pets allowed

NO SMOKING anywhere inside the van or awning. It is prohibited by law as this is a commercial vehicle.

The number of passengers is strictly limited to the capacity stated for each van.

All motoring fines (Speeding / Parking) or charges including Toll are your responsibility.

Vehicles must not be towed by anyone other than the appropriate authorised AA team.

You should only use unleaded fuel.

The Campervans must be locked when unattended, CD Face removed, Television stowed and windows closed,

Drive-away awning must be closed when left on any campsite.

Avoid Carbon Monoxide poisoning whilst using BBQ’s in enclosed areas. We ask you to not use the Webber BBQ or disposable BBQ’s in/or close to the campervan or Awning. Please make sure you are in a well-ventilated area, outside the awning and campervan at all times.

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